Feedback is a gift, but how can you make your feedback valuable to its recipients? In this course, adapted from the American Negotiation Institute podcast Negotiate Anything, Kwame Christian discusses with Therese Huston, Cognitive Scientist at Seattle University, how to optimize feedback. They discuss common mistakes managers make while giving feedback, how to give helpful feedback, and how to solicit helpful feedback from your manager. Explore common mistakes and some barriers people might have about receiving feedback. Learn about the power of good intentions and roleplay giving helpful feedback. Go over the Situation-Behavior-Impact model and dive into mindset shifts that will help you improve your feedback. Find out why waiting too long to give feedback can lessen its impact and usefulness. Plus, learn how to ask for feedback and why it matters.
This course was created by the American Negotiation Institute. We are pleased to host this training in our library.
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