Handshake Student & Alumni FAQ

Need help with Handshake? Not a problem! Below is a list of answers to FAQ specific to Augustana College. In addition, please note the following resources:

  • Handshake Help Center – Handshake created articles specific to student/alumni users to assist you with navigating and utilizing the platform! This help article includes general Handshake FAQs for student accounts.
  • Handshake Support Team – Contact the Handshake Support Team directly for any technical difficulties you may be experiencing or  general questions about utilizing Handshake
  • Handshake Blog Series – Handshake creates dozens of blog posts every quarter with helpful tips about using Handshake, navigating the job search and interview process, attending career fairs, and other topics.

Accessing Handshake

Augustana uses Handshake, an online tool for students to find jobs and internships, and for more than 65,000 recruiters to find students. Students and alumni get postings that are specific to their job interests, major, and preferences.

Question: I tried to log into Handshake with my Augustana credentials at https://augustana.joinhandshake.com, but was led to a screen to either ‘Set Up Single Sign On’, ‘Register an Account’, or ‘Cancel SSO Configuration’. What should I do?

  • In order to have an account set up for you in Handshake, you must be registered for the current or upcoming academic quarter in a degree-seeking program at Augustana College.
    • Please do not attempt to create an account in Handshake, as it will NOT be connected to the Augustana College!
    • If you are a registered student still encountering access issues, please email careerdevelopment@augustana.edu with your full name and student ID number.

Handshake Profiles

Question: The ‘College’ listed within my Primary Education is locked and I need to change/update it. How can I do that?:

  • Students can edit all information in their profile except their college and school – find instructions how here.
  • Handshake reflects your current or most recent major for which you are working toward a degree. If you have changed your major, Handshake will be updated weekly.
  • Please email careerdevelopment@augustana.edu  for questions

Question: If I set my profile settings to “Employer” or “Community,” how can employers find me?

  • Employers can search for and identify student profiles by class level, major group, individual majors, a graduation date range, an overall and departmental GPA range, and the career interests and skills to add to your Handshake profile.
  • They may also directly message you through Handshake if your skillset or interests match a role they are looking to fill, so keep your profile information up to date!
  • Find out more about privacy settings here.

Question: Why should I complete my profile?

  • A robust Handshake profile can be as helpful as a detailed resume or LinkedIn page.
  • Employers are searching for students on Handshake based on the information in their profiles, and messaging candidates with event invites or to encourage them to apply for new job opportunities.
  • See more ideas to maximize Handshake by checking out Handshake’s profile guide!


Question: Where can I find/How can I see Appointments in Handshake?

Job Search

Question: I’m an international student. How can I search for jobs that I am eligible to apply to?

  • Once you’ve indicated your Work Authorization status as well as OPT/CPT eligibility from within your profile, you may search for opportunities that are open to international student applicants.
  • From the job search page, simply select the ‘Filters’ button, and scroll down to the “Work Authorization” section.
  • If you’re unsure of your status, we recommend connecting with the Office of International Student and Scholar Services.

Question: How can I search for jobs within one city only, without pulling in hits that are in the surrounding areas?

  • Type in the city within the ‘Keyword’ search rather than the ‘Location‘ search. This will ensure you are presented with a list of opportunities located in the exact city you’re looking to pinpoint. However, if you do use the ‘Location’ search, you can edit the default radius of 50 miles to a much smaller area.

Fraudulent or Scam Postings

Question: Are there any fraudulent or scam postings in Handshake?

  • Using Handshake, Career Development & Vocation strives to maintain a job and internship board full of compelling and legitimate opportunities. We review each employer and job posting before they are approved to remove the occasional fraudulent opportunity, and support students if fraud is discovered.
  • Ultimately, however, a student’s safety during their job search process is their own responsibility. Augustana College and Career Development & Vocation are not liable for any losses incurred by students, financial or otherwise.