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Decoding Executives: Strategies to Effectively Work with Leadership

When you’re working and interacting with executives or members of leadership, you not only have to know what you’re talking about, you also need to know how to talk to them. In this course, Susan Kushnir imparts her tips on how to decode and influence executives. She shares five important dimensions that are key to understanding how to work and communicate with these leaders: Decision-making approach, level of formality, level of information, communication style, and data quality. Have you ever wondered how much small talk you should make before getting down to business? Do you have trouble picking up on nonverbal cues and expressions? Do you worry that you impart too much or too little information when speaking to leadership? Join Susan in this course, and learn to work effectively and develop a positive reputation with executives.

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